Welcome to HealthSmart MSO Inc.
HealthSmart Management Services Organization, Inc. is a full service MSO focused on process and results in Managed Care. Our Client’s consist of Independent Physician Associations (IPA’s), Medical Groups, Hospitals and Physician Practices. We strive to provide our Client’s and their contracted Health Plans, Providers and Patients with cost effective, coordinated and compliant services in a timely manner. Our goal is focused on assisting our Client’s in providing friendly and supportive “managed” care.
WHY CHOOSE US
HealthSmart MSO, Inc. (HSMSO) is a management service organization serving the needs of providers in a managed care setting.
OUR MISSION
HealthSmart MSO’s goal is to ensure its Managed IPA’s, Medical Groups, Hospitals and Physician Practices have a coordinated cost effective delivery system where quality services to members and physicians are achieved.
OUR VISION
To motivate, facilitate, and create opportunities for our client’s and team. To provide compassionate quality care to our providers and their patients with integrity.
Important Resources for our Providers
Participation in Federal Program Verification Requirement
Provider office(s) are required to conduct and review the Medi-Cal Suspended & Ineligible, Office of the Inspector General (OIG), and System for Award Management (SAM) list of Excluded Individuals and Entities (LEIE list) prior to the hiring, employing, or contracting of any new, temporary, volunteer employee(s), and/or consultants, and monthly thereafter, to ensure that none of these persons or entities are excluded or become excluded from participation in federal programs.
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- IPA Attestation Form – Associated Dignity Medical Group, Inc.
- IPA Attestation Form – Angeles-IPA, A Medical Corporation
- IPA Attestation Form – California Pacific Physicians Medical Group, Inc.
- IPA Attestation Form – Healthy New Life Medical Corporation
- IPA Attestation Form – Noble Community Medical Associates, Inc, Of Mid-Orange County.
- IPA Attestation Form – Orange County Advantage Medical Group, Inc.
- IPA Attestation Form – Regent Medical Group, Inc.
- IPA Attestation Form – Southland Advantage Medical Group, Inc.
Coming Soon
Blue Shield Promise Health Plan Provider and Staff Trainings
- 2026 Provider Emergency Preparedness
- 2025 Mandatory Medi-Cal DEI Training
- 2025 Health Education Provider Education Fact Sheet
- 2025 Provider Cultural and Linguistic Responsibilities -How to Access Interpreter
- 2025 Protocol For How To Access Interpreting Services
- 2026 BSC Promise-Class Schedule
- Medi-Cal LA Language Assistance
- 2022 Attestation BS Promise Health Plan Training Sign Off
- Medi-Cal for Kids and Teens Program
CalOptima Health 2026 Annual Trainings
- 2026 Code of Conduct Training
- 2026 Compliance Plan Training
- 2026 Anti-Fraud, Waste & Abuse Training
- 2026 HIPPA Privacy and Security Program Training
- 2025 Diversity, Equity, and Inclusion Trainings
- 2025 Diversity, Equity, and Inclusion Training Additional Resources
- 2025 One Care Model of Care
- 2025 CalOptima Trainings Attestation Noble
- Disability Awareness
- Cultural Competency
- Electronic Visit Verification (EVV) Requirements and Reporting Registration
- Noble Community Medical Associates, Inc. of Mid-Orange County – Provider Manual 2025
- CalOptima LGBTQIA Training
- Early and Periodic Screening, Diagnostic and Treatment Services for Medi-Cal members under the Age of 21-
- About Members’Access to Care(caloptima.org)
Standards of Conduct
Coming Soon
Coming Soon
- APL 22-0225 Annual Cognitive Health Assessment Letter PPG Letter
- APL 22-0225 Responsibilities for Annual Cognitive Health Assessment for Eligible Members 65 Years of Age or Older
- 2023 PPG Reporting Requirements Training Notice
- 2023 Provider Model of Care Training
- 2023 MOC Training Attestation
- LA CARE University Quick Reference Guide
- 2022 Duals Plan Letter for ICT & ICP Plan
Model of Care Training
- 2023 Provider Training Quick Reference Guide
- 2026 Model of Care Provider Training
- 2026 Model of Care Training Attestation
CHDP-P4P
Code of Business Conduct and Ethics
Molina Clinical Policy
SCAN Health Plan
Centene Model of Care
Centene Model of Care Provider Training
D-SNP Model of Care training
- Model of Care Training – Attestation Form will be available once the training is completed.
- Model of Care – Provider Program 2023
Order Forms
Coming Soon
Coming Soon
Required Training:
Fraud, Waste, and Abuse & General Compliance Training
The Centers for Medicare & Medicaid Services (“CMS”) require Health Plans to Provide Fraud, Waste and Abuse (“FWA”) and General Compliance Training to their contracted first-tier, downstream and related entities (“FDRs”); as well as FDRs employees who are involved in administration or delivery of Medicare Part C and D and Medicaid benefits. This annual training must be completed and attested to. HealthSmart MSO and its contracted IPA’s utilize the Industry Collaboration Effort (“ICE”) Medicare (and Medicaid) Compliance and Fraud/Waste/Abuse Training:
- IPA Attestation Form – Associated Dignity Medical Group, Inc.
- IPA Attestation Form – Angeles-IPA, A Medical Corporation
- IPA Attestation Form – California Pacific Physicians Medical Group, Inc.
- IPA Attestation Form – Healthy New Life Medical Corporation.
- IPA Attestation Form – Noble Community Medical Associates, Inc, Of Mid-Orange County
- IPA Attestation Form – Orange County Advantage Medical Group, Inc.
- IPA Attestation Form – Regent Medical Group, Inc.
- IPA Attestation Form – Southland Advantage Medical Group, Inc.
- IPA Attestation Form – United Physicians International, Inc.
- DHCS Medi-Cal APL 19-001 – Effective 07-01-2019
- HICE Health Care Fraud and Abuse
- HICE General Compliance
- Health Insurance Portability & Accountability
- Compliance Program Standards of Conduct/Code of Conduct
- Early and Periodic Screening, Diagnostic and Treatment Services for Medi-Cal members under the Age of 21-
Memorandums of Understanding for Targeted Case Management (TCM) and Specialty Mental Health Services (SMHS)
View the training and submit attestations in one of the following ways:
Individual Attestations:
View the course PDF and sign the attestation at the end. Or, distribute the course PDF to practitioners in your group.
Practitioners view the PDF and click the attestation link at the end of the course to gain completion.
Group Attestations:
Group administrator distributes the course PDF to practitioners in the group.
Group administrator downloads the MOU Group Attestation spreadsheet and follows the instructions on the first tab in the file.
Group administrator emails the completed Group Attestation spreadsheet to provider_education@blueshieldca.com.
APL 23-029 MOU Training Requirement For:
- Targeted Case Management (TCM): Review TCM Training and submit TCM.
- Specialty Mental Health Services (SMHS): Review SMHS Training and submit SMHS.
Transgender, Gender Diverse, and Intersex Cultural Competency
- Transgender, Gender Diverse, and Intersex Cultural Competency Training
- IPA Attestation Form – Angeles-IPA, A Medical Corporation
Access and Availability
We are committed to ensuring patients receive health care services in a timely manner applicable to the patient’s condition. Our access and availability standards are based on the Department of Managed Health Care (DMHC) regulatory and National Committee of Quality Assurance.
All Primary Care and Specialist Physicians are responsible for providing timely appointment and telephone access to all patients.
Please submit your signed Attestation for your Entity to: Compliance@healthsmartmso.com or Fax (714) 947-8708